388 Foodhold Usa Reviews and Complaints @ Pissed Consumer

Most helpful review

New Reviewer

Beverly E Cpz Sep 23, 2020

Foreign black plastic object in organic Baby Romaine

1.0

On 9/20/20 while eating a salad made with Nature's Promise Organic Baby Romaine lettuce I bit down on a hard object. I found it is a 1 1/2" x 1/4" piece of black plastic. The phone number for customer service on the back of the package is a joke. It immediately goes to an automated answering machine that states the usual, "all customer service is currently helping others please hold for the next available customer service." During the 30 minutes I was on hold, the recording would state, "calls are taken in the order of the calls", then there could be an announcement that "there is one caller ahead of your call" or "there are no callers ahead of you call" but it's all a circular announcement that always goes back to "please hold for the next available customer service". Obviously this company does not want to hear from their customers!

User's recommendation: Thoroughly inspect every thing this company distributes.

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#2186668

Product

Natures Promise Romaine Lettuce

Cons

Poor customer service

Preferred solution

Let the company propose a solution

PissedConsumer2528514 of Newark, NJ Apr 30, 2021

I found a piece of metal in sunflower seeds and my son was choke on it. I have an pic of tht metal.

My son was eating sunflower seeds and he was choke on an piece of metal and I have to hit him on that back and do cpr so he can spit it out

User's recommendation: Upset.

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#2528514

Location

Newark, New Jersey

New Reviewer

Mary W Nvy Mar 29, 2021

New jar of applesauce not opened molded completely across opening

I opened the new jar and it didn't break apart but came off rim and when I went to look to get a spoonful it was molded completely across the top The expiration date is Sep 03 2022 scan #88267 1**** bought at Giant store in Dundalk MD 21222

User's recommendation: check for defective containers.

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#2480381

Location

Hyattsville, Maryland

Loss

Preferred solution

Let the company propose a solution

New Reviewer

patricia w Jed Mar 26, 2021

Found cardboard and other food in bag of dog food - been using Natures Promise for several years first problem

1.0

dog food bag pieces of cardboard and different dog food had to get more dog food-foxes eating good..

User's recommendation: my dogs loves this brand - just disappointed with this.

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1 comment

patricia w Apr 26, 2021 #2006719

Have not heard from company very disappointed - had bought 2 bags at the time and second bag also had mixed food--

0 0

#2476201

Location

Middletown, Pennsylvania

Loss

$30

Preferred solution

Full refund

New Reviewer

Sheryl K Mar 21, 2021

Great tasting soup!

5.0

Bought 2 boxes of soup (chicken corn chowder and southwestern black bean). Both tasted wonderful. The chowder was very thick and had loads of big pieces of chicken. The black bean soup was very thin but filled with beans. Both were very filling and will be going back to stock up on these for quick meals.

User's recommendation: Purchase the soups when you see them!

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#2467865

New Reviewer

Jeffrey F Rbm Mar 15, 2021

Complaint

I bought some of your floss picks, and they didn't hold up. After one or two passes between a tooth the string breaks. This happens on approximately 90% of the ones I use and believe me I'm being very gentle and careful.

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#2458876

Location

Attleboro, Massachusetts

Preferred solution

Let the company propose a solution

New Reviewer

Roger M Cru of Manchester Township, NJ Feb 24, 2021

Great Product

5.0

I don't know how you make such a fantastic product! I buy nine bags of the Nature's Promise Veggie Sticks every week. These are addicting... Can these be bought by the case?

User's recommendation: When you can find these, buy as many as you can...

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#2433103

Preferred solution

How much for a case of the Nature's Promise Veggie Sticks?

PissedConsumer2428781 of Port Byron, NY Feb 20, 2021

Saddened by the negative reviews

4.0

We purchased a triple mustard and honey pork roast cook in the bag.ALL I can is we really liked it. It was the first time we got one of the cook in the bag pork roasts, and it will not be our last. If the rest of your products are this good you have 2 new customers.

User's recommendation: The triple mustard and honey "cook in the bag" pork roast.

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#2428781

Location

Port Byron, New York

New Reviewer

Craig P Tmc Feb 13, 2021

Lack of USDA meat grading

4.0

Giant Landover has stopped labeling their meat quality (Prime, Choice, Select). Now it only states USDA Graded. This is an obvious effort to sell lower quality goods as I experienced in the gristly ground beef I bought. I've been shopping at Giant for more than 40 yrs, but now I've begun looking elsewhere and discovered Safeway has not only lowered prices but upgraded meat quality (select the choice) as food hold is lowering there's and Walmart has created a complete end to end control 8f there Angus meats. In researching this I've discovered Giant tried this back in 2014 only to have the USDA require them to put the labeling back on their meats siting possible confusion and deceptive labeling.

User's recommendation: Look elsewhere first.

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#2419368

Preferred solution

Let the company propose a solution

Companies Similar to Foodhold Usa

New Reviewer

Jillian Y Wkm Feb 01, 2021

Bad tasting product

Bought a 13 oz can of dairy whipped topping with and expiration date of 08-12-21. I bought it on 1-29-2021. It tastes bad and has caused me a very upset stomach. I usually buy this brand and never have a problem BUT something is off with this can.

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#2403391

Preferred solution

Full refund

New Reviewer

Janet Q Jan 30, 2021

Unsatisfactory product

I purchased a can of your Stop &;;;; Shop 15 oz can of Chili with Beans this product was absolutely disgusting it smelled and looked like DOG FOOD, not to mention the taste even my dog snubbed it. Your can clearly stated Quality guaranteed or your money back. I am requesting a full refund I spent 1.99 on this terrible product.

User's recommendation: Do not buy it.

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#2401243

Location

Northford, Connecticut

Preferred solution

Full refund

New Reviewer

susan g Fsa Jan 24, 2021

I bought zipper bags and quart bags they dont zip ? Not happy

1.0

I cant open or close bags? Money is tight and i feel ripped off. I bought both quart and gallon size.

User's recommendation: dont buy stop and shop zipper bags.

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#2393414

Pros

Quality

Cons

Doesnt have any quality standards

Loss

Preferred solution

Full refund

New Reviewer

Sandra W Lai Jan 24, 2021

Nasty product

On Thursday, 1.21.21, I shopped at GiantFood, Rosewick Crossing, LaPlata, MD. One item I picked up is 18 oz Quick Oats. The price was $1.99. I have bought quick oats many times and when cooked they are very smooth. Add some raisins or dried cranberries, a little sugar and it is a good, filling snack. But, this cup of oats, after cooked for one minutes looks like and taste like wallpaper paste. I know I followed the directions, so i am guessing maybe these oats are cheaper therefore not a smooth texture. I stopped shopping at Giant a while ago due to poor quality. Guess I will stop shopping there again.

User's recommendation: Be wary of buying inexpensive food products.

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#2392843

Loss

Preferred solution

Full refund

New Reviewer

Lorenza Cyl Dec 31, 2020

Bug in spinich bag

1.0

I opened a bag of spinach. that I bought from Stop and Shop. it had a bug in it literally a bug.! I don't appreciate taking my food home and finding bugs in it I tried to call your company and you make it very difficult to contact anyone, that's not a good way to handle your business I'm gonna put this on every website with the picture every review place i can find,and let people know what you have for product this is disgusting! This goes to show me and your customers that you don't care about quality and you don't inspect your product very well.NOT FIRST TIME ,SPINICH WAS IN SEALED MICROWAVE BAG

User's recommendation: DO NOT BUY THESE PRODUCTS..UNLESS U LIKE EATING BUGS.

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#2360812

Product

Foodhold Usa Spinach

Cons

Contacting your company
Quality
Foreign objects in food

Loss

Preferred solution

Full refund

New Reviewer

Lori J Cik Dec 16, 2020

Nasty

3.0

Bought a box of Crispy Rice from Stop and Shop and something which I can't make of it came out of the cereal. Won't buy this again

User's recommendation: I don't recommend.

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#2338899

Loss

Preferred solution

Full refund

New Reviewer

Keniel Xjm Dec 12, 2020

I found a piece of metal in food

I made waffles with the holiday Cranberry Orange pancake and waffle mix. While eating I bit down on a piece of metal.

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#2333286

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Diversity of Products or Services	3/5
Discounts and Special Offers	2/5
Customer service	2/5
Exchange, Refund and Cancellation Policy	2/5
Website	2/5

Foodhold Usa

Foodhold Usa Overview

Rating Details

Contact Foodhold Usa Customer Service

Foreign black plastic object in organic Baby Romaine

I found a piece of metal in sunflower seeds and my son was choke on it. I have an pic of tht metal.

New jar of applesauce not opened molded completely across opening

Found cardboard and other food in bag of dog food - been using Natures Promise for several years first problem

Great tasting soup!

Complaint

Great Product

Saddened by the negative reviews

Lack of USDA meat grading

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Bad tasting product

Unsatisfactory product

I bought zipper bags and quart bags they dont zip ? Not happy

Nasty product

Bug in spinich bag

Nasty

I found a piece of metal in food

Brands Related to Foodhold Usa

Stop And Shop

Giant Food Stores

Peapod

Natures Promise

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